Privacy Policy and Terms and Conditions

When you join the Sacred Feminine Woman Sanctuary we will signpost you to this page of the website so that you have the opportunity to read, understand and agree to the information here.

Confidentiality & privacy for clients

What you disclose to us privately during our time together is confidential. We will not pass your personal details onto another organisation.

We do not provide letters detailing your attendance to any third party and we are not able to offer any information to be used in divorce, child contact or other legal proceedings.

Anything you share with online groups that you have access to as part of the membership is your responsibility. We expect members to respect each other’s confidentiality but we cannot be held responsible if individuals choose to breach this guideline.

We may also ask you to provide your name, date of birth, postal address, telephone number and email address. This information is kept electronically only – we no longer use physical paperwork for environmental and security reasons.

You remain responsible for the inherent risks of transmitting data over the internet but we do take reasonable steps to ensure that this website and any other platforms we use are secure.

We do not store credit card or payment details in our own records or share these with third parties.

The payment gateways we use are PayPal and Stripe. Please refer to their websites if you wish to view their Terms and Privacy Policy. 

Cancellation & changes

All services and offers must be paid for in advance by at the time of booking.

While we are working together 1:1, if you need to change the date &/or time of a session, we are happy to rearrange at a mutually convenient time for us both at no extra cost in the event of you providing us with more than 48 hours notice of the change.

Changes that take place less than 48 hours prior to your session will result in the loss of that session.

If we need to postpone your session due to an emergency or sickness, we will offer you the opportunity to rebook your session at a mutually convenient time for us both. I

If you are more than ten minutes late for a session or not available without prior notice, you will lose that session. 

Membership packages are a 12 month commitment and will roll into the following year unless you contact us at namaste@sacredfemininewoman.com up to 14 days before the end of the year to request cancellation.

Lifetime Membership means for the lifetime of the business.

Refunds

We offer packages of therapeutic coaching, healing and consultancy, support & other services with advance payment that are strictly non-refundable.

We also make an administration fee of $70 USD or £60 GBP per hour for extra administration or email communication we enter into beyond the scope of our package that is payable upon invoice.

You agree to these terms & conditions upon booking & payment.

Quality assurance

In the event of a complaint, please contact us in the first instance & we will always do our best to resolve the situation. We’re always keen to take feedback on board in order to improve the services we offer.

Disclaimer

Please ask if you’d like to know more about Rhian’s professional qualifications & training. She operates an independent Consultancy & is not affiliated to or part of any organisation, charity, professional body or company.

She combines her skillset to offer a Therapeutic Coaching, Healing And Consultancy Service online so that she can offer you the support that you need without being limited in the scope of that support.

All information & advice that she offers is based upon her own opinion & offered with the best of intention.

Talking therapies, Intuitive guidance & Holistic healing are never intended to diagnose or cure disease & are complementary to conventional medicine. If you are concerned about your health or well-being it is important that you consult a medically trained doctor.

You are responsible for your own health & well-being. All decisions you make are your own.

Results always depend upon many factors, including your personal commitment to change, the choices you make, investment of time & energy between sessions and the unique circumstances in your life. Results are therefore not guaranteed and always depend upon the time & energy you invest into your own processes and inner work between sessions – whether you choose to continue or end your relationships will always be entirely your own decision.

Sometimes it is the right decision for couples to separate & if you decide this is right for you while you’re working 1:1 with Rhian, she will support you with this & can help you explore your options moving forward.

We comply with the Data Protection Act 1998 and any other applicable Data Protection legislation.

GDPR Compliance Statement

In accordance with GDPR legislation, when you provide your personal details to us via this website, opt in to a free download or offer, you consent to receive updates & marketing from us by email only.

When you make an enquiry about services via this website, we’ll respond to your enquiry but we will not automatically add you to any mailing list.

The information we collect about you is only ever used to communicate with you about news, updates, insights, offers, products & services, training opportunities or events.

We do not use this information for any other purpose beyond managing our business relationship with you and delivering our services effectively.

We’ll only ever contact you by social media if we each choose to be connected or if you engage with an automatic messaging service.

We’ll never share your personal details with anyone or sell your details to anyone or any organisation & treat your personal information with respect.

You can change your mind at any time by clicking the unsubscribe link in any email you receive from us or by contacting us at namaste@sacredfemininewoman.com

We use Active Campaign as our marketing automation platform and work in trust that they are in compliance with the GDPR regulations and that they hold your data securely on their servers.

By clicking to submit your personal information to us you acknowledge that the information you provide will be transferred to Active Campaign for processing in accordance with their Terms and Privacy Policies.

Use of Cookies:

Cookies are pieces of information that a website transfers to an individual’s computer hard drive for record keeping purposes. Cookies make using our Site easier by, among other things, saving your passwords and preferences for you. These cookies are restricted for use only on our Site, and do not transfer any personal information to any other party. Most browsers are initially set up to accept cookies. You can, however, reset your browser to refuse all cookies or indicate when a cookie is being sent. Please consult the technical information relevant to your browser for instructions. If you choose to disable your cookies setting or refuse to accept a cookie, some parts of the Site may not function properly or may be considerably slower.

Rhian Kivits and Sacred Feminine Woman use the following cookies on the Site:

Cookie Name Purpose
Facebook Pixel cookie Tracks your activity as a page view, form completion or purchase on each page on our website


Malware/Spyware/Viruses: Neither the Company nor the Site knowingly permit the use of malware, spyware, viruses, and/or other similar types of software.

This policy was updated 25/07/21 and any future updates will be posted on this webpage.